firmware request

Please complete the form below for each firmware you require and a representative from FutureLogic will contact you. Every field is required. To help process your request, please only include 1 printer model, 1 firmware version, 1 OEM, and 1 Game Name/Type per request. Otherwise, your request may be delayed and/or not approved.

Note to Pennsylvania Casinos: Due to PA state regulations, please contact the appropriate EGM for firmware requests. Thank you.

First Name  
Last Name  
Company Email Address
Note: must use company supplied email address
Street Address  
Zip/Postal Code  
Phone Number  
Fax Number
Approved Jurisdiction Name
Note: Only one jurisdiction per request
Printer Model
Note: Only one model per request
Fimware Version
Note: Only one version per request
IMPORTANT: Specific firmware version string is required.
OEM Gaming Manufacturer
Note: Only one OEM per request
Game Name/Type
Note: Only one per request

DISCLAIMER: The firmware made available for download may not be approved in any and/or all gaming jurisdictions. It is your responsibility as a representative of your gaming establishment to only download and install firmware that is approved for use in your establishment's gaming jurisdiction. Installing firmware that is not in compliance with the regulatory agency governing your establishment's jurisdiction may result in disciplinary action. Contact your establishment's gaming jurisdiction for details.