Please complete the form below and a representative from FutureLogic will contact
you. Every field is required
Note: To help process your request, please only include 1 printer model, 1 firmware
version, 1 OEM, and 1 Game Name/Type per request. Otherwise, your request may be
delayed and/or not approved.
Note to Pennsylvania Casinos: Due to PA state regulations, please contact the
appropriate AGM for firmware requests. Thank you.
Secure Access Requests: Once the necessary information is provided, access is granted within 2 business days.
DISCLAIMER: The firmware made available for download may not be approved in any
and/or all gaming jurisdictions. It is your responsibility as a representative of
your gaming establishment to only download and install firmware that is approved
for use in your establishment's gaming jurisdiction. Installing firmware that is
not in compliance with the regulatory agency governing your establishment's jurisdiction
may result in disciplinary action. Contact your establishment's gaming jurisdiction